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How can I manage product manufacturers and models?

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Jamie Conner

When adding a new asset to the system, I noticed that a particular model is missing from the supported models list. Is there a way to manage manufacturers and models in Hyperview?

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Jamie Conner
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Product Catalog management is a new feature added in Hyperview version 3.4 that allows users to self-maintain model support and information for their Hyperview instance.

Accessing Catalog Management:
In the Hyperview main menu you will see an category called Catalog. Clicking this category will expand the menu to reveal Manufacturers and Models options, each allowing you to manage those respectively.

Adding New Manufacturers:

  1. Open the Manufacturers page (Catalog β†’ Manufacturers) as a Power User or above.
  2. Click Add.
  3. Enter a manufacturer name and click Save.

Adding New Models:

  1. Open the Models page (Catalog β†’ Models) as a Power User or above.
  2. Click Add.
  3. Enter Type, Name, Manufacturer, and other mandatory values (required property fields appear when you select a Type). For example:
    • To create a Server model, you must provide Type, Name, Manufacturer, Rack Units, and Template Power (W) values.
    • To create a Transfer Switch model, you must provide Type, Name, Manufacturer, and Rated Power (W) values, and either a Rack Units value or Depth (in), Height (in), and Width (in) values.
  4. Click Save. A success message will appear.

Updating Manufacturers:

  1. Open the Manufacturers page (Catalog β†’ Manufacturers) as a Power User or above.
  2. Browse to the intended record and click Edit.
  3. Update the manufacturer name and click Save. A success message will appear.

Updating Models:

  1. Open the Models page (Catalog β†’ Models) as a Power User or above.
  2. Browse to the intended record and click Edit.
  3. Update values under the General tab as required, and click Save. A success message will appear.
  4. Add or update values under the Properties tab as required, and click Save. A success message will appear.
  5. Add or remove model images under the Images tab (assuming the asset type supports images), and click Save. A success message will appear.

Deleting Manufacturers:

  1. Open the Manufacturers page (Catalog β†’ Manufacturers) as a Data Center Manager or above.
  2. Browse to the intended record and click Delete. Note that the Delete button will only be active if there are no associated models.
    • To dissociate the manufacturer, browse to the model record (Catalog β†’ Models) and update the Manufacturer value.
  3. Click Delete to confirm the deletion. A success message will appear.

Deleting Models:

  1. Open the Models page (Catalog β†’ Models) as a Data Center Manager or above.
  2. Browse to the intended record and click Delete. Note that the Delete button will only be active if there are no associated devices.
    • To dissociate a device, browse to its Properties page (asset β†’ Information β†’ Properties) and update the Model and Manufacturer values. Alternatively, you can perform an Update Model bulk action.
  3. Click Delete to confirm the deletion. A success message will appear.

Adding Model Images:

  1. Click the Images tab.
  2. Click Add or β€œAdd new image”. The Add New Image modal will appear.
  3. Select an Image Position (Front or Rear).
  4. Use the Select Image button to select the intended image file. You can use the Image File tooltip to look up optimal image dimensions for Rack Elevation views.
  5. Click Add to upload and add the new image. A success message will appear.


For additional information on Product Catalog management, please review the documentation page outlining the specific use-cases and examples.

Hyperview Documentation - Product Catalog Management

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