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Where can I find the Hyperview Data Collector logs?

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Jamie Conner

Hyperview support often times requires additional information to resolve a case. Under certain circumstances the support team may request that log files be attached. Where can I find these log files for the Data Collectors?


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Jamie Conner
Best Answer

Windows Data Collector

The Windows Hyperview Data Collector log files can be found in the following directory. The ProgramData folder is hidden in Windows by default, so you may need to enable view hidden files in the Windows explorer.

C:\ProgramData\Hyperview\log\datacollector


Linux Data Collector

The Linux Hyperview Data Collector log files can be found in the following directory. 

/opt/datacollector/var/log

By default the logs generated here by the Hyperview Data Collector are in Error mode. This means that only errors and exceptions are logged.


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