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Can Hyperview communicate with Liebert SiteLink hardware?

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Jamie Conner

Liebert SiteLink hardware uses physical gateway modules that link multiple devices into a SiteScan network using various communication protocols. The SiteLink gateways can then transmit that data via BACnet/IP.

Can Hyperview be used to monitor the data from SiteLink gateways?

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Jamie Conner
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Yes. Hyperview can communicate with SiteLink hardware via BACnet/IP. There are a few steps to enable this outlined below.


Step One

First, there are configuration options on the Hyperview Data Collector which can be adjusted to allow this communication method, as SiteLink gateways can use ARCNET network interfaces which differ from other BACnet networks.

Set BACNET_BROADCAST_ENABLED and network_mode for the Data Collector Monitoring Service:

  1. SSH to the Data Collector host machine.
  2. Switch to the root user.
    • sudo su -
  3. Navigate to the docker-compose.yaml file.
    • cd /opt/datacollector/dc-docker-stack
  4. Edit the docker-compose.yaml file.
    • vim docker-compose.yaml
  5. Set BACNET_BROADCAST_ENABLED=true for the monitoring service.

  6. Add "network_mode: host" key values to the monitoring service.

  7. Restart the data collector docker containers.
    • docker compose down
      docker compose up -d


Step Two

Second, you must setup a BACnet/IP definition in Hyperview to use as the driver for the communication to the equipment. A definition determines which BACnet addresses to monitor as sensors in Hyperview and how to interpret the data.

The following documentation outlines the management process for BACnet/IP definitions in Hyperview.

https://docs.hyperviewhq.com/product/settings/topics/managing-bacnet.html


Step Three

Lastly, you can create the asset in Hyperview and use the BACnet/IP definition as the monitoring profile.

  1. Manually create the asset in Hyperview.
  2. Navigate to the Information > Sensor Monitoring page of the asset.
  3. Select BACnet/IP as the sensor monitoring profile.
  4. Set the corresponding definition, IP, port, device instance, network number, hardware address, hardware address length, and data collector for the communication parameters to the SiteLink gateway.
    • Note that hardware address and hardware address length are typically only used with a BACnet BBMD.
    • Also note that BACnet/IP is very network dependent and the communication cannot traverse network segmentation. This means that the data collector network interface must be on the same subnet as the SiteLink gateway or BBMD.
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