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How do I submit IPMI data to Hyperview for support?

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Jamie Conner

How can I use the ipmi-scanner-cli to generate an IPMI data file for Hyperview support?

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Jamie Conner
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In some cases Hyperview support will request specific protocol data from devices in order to enhance discoveries. The following outline reviews the Hyperview IPMI tool overview and usage directions.


Tool Location:

The ipmi-scanner-cli is found in the following directory of the Hyperview Linux Data Collector host machine.

/opt/datacollector/bin

Tool Usage:

Replace the IPADDRESS, USERNAME, and PASSWORD options with the credentials for the device you want to scan.

./ipmi-scanner-cli -i IPADDRESS -u USERNAME -p PASSWORD > ipmioutput.txt

Step By Step Process:

  1. SSH to the Hyperview Linux Data Collector.
  2. Obtain root access.
    • sudo su -
  3. Navigate to the tool's directory.
    • /opt/datacollector/bin
  4. Execute the tool.
    • ./ipmi-scanner-cli -i IPADDRESS -u USERNAME -p PASSWORD > ipmioutput.txt
  5. Copy the ipmioutput.txt file to a new or existing helpdesk ticket with Hyperview support.
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