Hyperview support often times requires additional information to resolve a case. Under certain circumstances the support team may request that log files be attached. Where can I find these log files for the Data Collectors?
Windows Data Collector
The Windows Hyperview Data Collector log files can be found in the following directory. The ProgramData folder is hidden in Windows by default, so you may need to enable view hidden files in the Windows explorer.
Linux Data Collector
The Linux Hyperview Data Collector log files can be found in the following directory.
By default the logs generated here by the Hyperview Data Collector are in Error mode. This means that only errors and exceptions are logged.